1. Before Acceptance
You may request cancellation before an order is accepted. Contact us as soon as possible with the order reference.
2. After Acceptance
If fulfillment has not started, we will make a reasonable effort to cancel the order. Cancellation is not guaranteed once processing begins.
3. After Shipment
An order cannot be cancelled after transfer to a carrier. If eligible, a return may be requested after delivery under the Return & Refund Policy.
4. Partial Cancellations
Partial cancellation may be possible depending on the fulfillment status of individual items.
5. Seller Cancellation
4E Commodities may decline or cancel an order because of unavailability, a material listing error, destination limitations, suspected fraud or misuse, payment issues, legal restrictions, or another legitimate business reason.